Terms of Service

Effective Date: 17 November 2025

Last Updated: 17 November 2025

1. Agreement to Terms

Welcome to DataFetch ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website at datafetch.uk (the "Website").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

Important Distinctions:

  • These Terms govern use of our Website only
  • If you become a customer and purchase our data transformation services, a separate Service Agreement will govern that commercial relationship
  • The Service Agreement will supersede these Terms for all matters relating to service delivery
  • These Website Terms continue to apply to your use of our Website

2. Definitions

  • "Website" refers to datafetch.uk and all associated pages
  • "Services" refers to our data transformation and integration services
  • "You" or "User" refers to any person accessing the Website
  • "Content" refers to all text, images, code, and other materials on the Website

3. Use of the Website

3.1 Permitted Use

You may use the Website to:

  • Learn about our data transformation services
  • Use the cost calculator to estimate potential savings
  • Contact us through the provided form
  • Read information about our offerings

3.2 Prohibited Use

You must not:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malware, or harmful code
  • Scrape, copy, or download content without permission
  • Use automated systems (bots) to access the Website excessively
  • Impersonate another person or entity
  • Harass, abuse, or harm others
  • Submit false or misleading information through our contact form

4. Intellectual Property Rights

4.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, code, design, and layout, is owned by DataFetch or licensed to us. It is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our written permission.

4.2 Trademarks

"DataFetch" and our logo are trademarks of DataFetch. You may not use our trademarks without our prior written consent.

4.3 Your Content

When you submit information through our contact form, you grant us a license to use that information to respond to your inquiry and provide our services. We do not claim ownership of your content.

5. Cost Calculator

Our Website may include a cost calculator tool that estimates potential savings from using our services.

Important Disclaimers:

  • Estimates are for illustration purposes only
  • Not a quote, proposal, or guarantee
  • Actual costs and savings will vary significantly based on your specific circumstances
  • Calculator does not constitute financial or business advice
  • We accept no liability for decisions made based on calculator results
  • For accurate pricing, contact us for a formal quote

By using the calculator, you acknowledge these limitations.

6. Information About Our Services

Information about our data transformation services on this Website is for general information purposes only. We make reasonable efforts to ensure accuracy, but:

  • Service descriptions may change without notice
  • Pricing information is indicative and may vary
  • Examples and case studies are illustrative only
  • We do not guarantee specific results or outcomes

If you decide to purchase our services, the terms will be set out in a separate Service Agreement.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by DataFetch.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We do not endorse or make any representations about third-party websites.

You acknowledge and agree that DataFetch shall not be responsible or liable for any damage or loss caused by your use of third-party websites.

8. Disclaimers and Limitations

8.1 "As Is" Basis

The Website is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the Website.

8.2 No Warranties

To the fullest extent permitted by law, we disclaim all warranties, including:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Website will be uninterrupted or error-free
  • Warranties regarding the accuracy or completeness of content

8.3 Limitation of Liability

To the maximum extent permitted by UK law, DataFetch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.

This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses.

Our total liability for any claims relating to the Website shall not exceed £100.

8.4 Exceptions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

9. Website Availability

We aim to keep the Website available at all times, but we do not guarantee uninterrupted access. The Website may be unavailable due to:

  • Maintenance or updates
  • Technical issues or outages
  • Factors beyond our control (internet infrastructure, hosting providers)

We reserve the right to suspend or discontinue the Website at any time without notice or liability.

10. User Submissions

When you submit information through our contact form, you represent and warrant that:

  • You have the right to submit the information
  • The information is accurate and not misleading
  • The information does not violate any laws or third-party rights
  • The information does not contain viruses or harmful code

11. Privacy

Your use of the Website is also governed by our Privacy Policy, available at datafetch.uk/privacy-policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be notified on the Website.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

13. Termination

We reserve the right to terminate or suspend your access to the Website at any time, without notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • At our sole discretion

Upon termination, you must immediately stop using the Website.

14. Indemnification

You agree to indemnify and hold harmless DataFetch, its directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through the Website

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DataFetch regarding your use of the Website.

These Terms supersede any prior agreements or understandings relating to the Website.

18. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by us.

19. Contact Information

If you have any questions about these Terms, please contact us:

DataFetch

Email: hello@datafetch.uk

Website: datafetch.uk

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.